Frequently Asked Questions

Which types of staff do HazeltonClive provide?

HazeltonClive specializes in permanent domestic and hospitality staff. This means that the recruitment service that we offer is for permanent positions in childcare roles, as household staff, family office staff, personal assistants, security staff, chauffeurs and hospitality staff. We do not offer roles outside of these areas nor do we offer temporary staff.

What is the process for hiring staff through HazeltonClive?

Our recruitment process for hiring new staff for clients is as follows:

Interview and Consultation with the Employer
Candidate Sourcing & Interview
Non-disclosure agreement
Candidate Interview with Client
Extensive Background Checks
In-Home Trial Day/s & Hire
Post-Hire Feedback and Consultation Services Available
Learn more

What security measures does HazeltonClive undertake during recruitment?

We follow industry standards for vetting procedures which includes a DBS check as well as various background checks however we don’t stop there.

At HazeltonClive, your safety, peace of mind and satisfaction are paramount that’s why we carry out further checks than the industry standard which is one of the reasons why our clients choose us and stay with us long term. Our additional background checks include checks against records in candidates’ home countries – something other agencies don’t do. Learn more

What fees do we charge?

You have four plans to choose from:

Ultimate Plan: 19.8% of the yearly gross salary / 12 months free replacement guarantee / No registration fee (Success fee, only) / Extended International DBS checks provided / The minimum fee that we charge is £1,990

Premium Plan: 15.8% of the yearly gross salary / 6 months free replacement guarantee / No registration fee (Success fee, only) / Standard UK DBS Checks / The minimum fee that we charge is £1,690

Standard Plan: 13.8% of the yearly gross salary / 3 months free replacement guarantee / You grant us exclusivity / No registration fee (Success fee, only) / Standard UK DBS Checks / The minimum fee that we charge is £1,490

Basic Plan: 12.8% of the yearly gross salary / 1-month free replacement guarantee / You grant us exclusivity / No registration fee (Success fee, only) / Standard UK DBS Checks / The minimum fee that we charge is £990

How soon will my position be filled?

How quickly we are able to fill a position depends on how rigid your requirements are and how fast you can interview the candidates you choose. For roles that are easy to fill, you can expect to receive potential candidates within a couple of days.

What happens if I don’t get along with the candidate?

This rarely happens but if it does, we offer a 12-month satisfaction guarantee which means we will replace the member staff for free if the request is made within 12 months of recruitment. The 12 month period depends on the plan that you select.

Why should I choose HazeltonClive?

We offer a rigorous recruitment process that provides complete safety, security and peace of mind. We’ll save you the hassle of having to sift through tons of applications yourself.

We’ll filter out the top candidates and send you a shortlist with profiles for the most suitable candidates within a few days, saving you an enormous amount of time and energy.

Our services are bespoke and we work on a success-fee only policy which means we won’t ask you to pay anything in advance. We will only charge you if the candidate you select for interview is successful and hired by you.

You’ll receive dedicated attention from your recruitment manager who is available 24/7. We guarantee complete discretion and all candidates sign an NDA from early on in the recruitment process whilst no client details are revealed until you invite a candidate for an interview.

We provide you with access to superior hospitality and domestic staff from all over the world plus legal assistance and the advantage of flexible contracts when you need them.

We actively recruit sought after staff as an ongoing priority and are experts at filling unique, unusual or hard to fill positions

We’ll continue to provide high-quality support for you and your staff long term with all sorts of tailored training, consultancy and support services available. Long term support is just one of the many reasons why we are one of the best hospitality and domestic recruitment agencies for high-end clients in the industry. Discover more

Why should I use an agency instead of directly recruiting staff myself?

People choose to recruit hospitality and domestic staff through an agency because a recruitment agency has access to superior resources, enabling them to hire the most experienced, sought after staff and provide a steady flow of high-quality applicants.

Using a top hospitality and domestic recruitment agency also ensures you remain anonymous to candidates and look professional.

A hospitality and domestic recruitment agency has the means to execute extensive background checks on both a domestic and international level with access to official sources and tools an ordinary citizen simply doesn’t have.

Our rich experience, resources and top reputation mean we can save you huge amounts of time, money and energy, by recruiting elite candidates for any position you have. For every role, we physically meet with 10 candidates whom we interview.

Many of those meetings have to take place outside of business hours and over the weekend to ensure they are scheduled at an appropriate time for staff who are already working elsewhere.

Our deep knowledge of all industry laws, statutory requirements and regulations mean we can ensure all required procedures and measures are followed and upheld. We also have a full understanding of all necessary training and experience which means we can quickly spot top candidates as well as any potential shortcomings quickly.

Ultimately the risks and costs of recruiting the wrong person are far too great to attempt to try to do this yourself. With our sought-after hospitality and domestic recruitment agency in control, you know you’ll receive the best staff who will be able to work to the high standards you require.

Do you recruit staff from overseas on request?

Yes, we can fill unique, bespoke positions according to your specific requirements and hire staff from overseas. Talk to one of our expert recruitment consultants today about what you need on: 0808 164 1321.

Which geographical areas do you cover?

We provide domestic and hospitality staff for homes and businesses across the UK. A large proportion of our clients are based in London and home counties however we do also provide consultancy services for clients overseas on request. For more information about recruitment in the UK or overseas call 0808 164 1321 today.